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About Erasmus Student Network Copenhagen

ESN Copenhagen is a student non-profit organisation, working for students in Copenhagen. Our mission is to help you live your best experience during your exchange, helping you know the city, meet new friends and integrate to the new culture. We're promoting student mobility and internationalisation of education.

We are a local section of ESN - Erasmus Student Network. ESN is one of the biggest non-profit international student organisations. It aims to represent international students, thus provide opportunities for cultural understanding and self-development under the principle of Students Helping Students.

 

TERMS AND CONDITIONS

 
Inclusivity: ESN Copenhagen is committed to creating inclusive and accessible events for all participants. While certain events and venues may impose limitations, we will make every possible effort to accommodate different needs. If you have any specific requirements — such as mobility, dietary, or any other personal needs — please contact us in advance at info@esn-cph.dk so we can create a fantastic experience for everyone.
 
ESNcard: 🆔 It is mandatory to be a Copenhagen (or Denmark) ESNcard holder if you book the ticket "with ESNcard", you can get yours here.
 
Event Tickets: 🎫 This registration can't be used to access venues requiring tickets. Volunteers will be at the accorded meeting point to give you access when required by the event, last-minute updates will be shared by them in our WhatsApp group.
 
Cancellation: ❌ You are entitled to cancel your ticket up to 48 hours before the start of an event, for tickets worth up to 120kr, in order to receive a full refund. For tickets  worth 121kr and above, you are entitled to a full refund if you cancel up to 7 days prior to the start of the event.
Cancellation later than the previously mentioned deadlines, does not allow for refunds. Should you need to cancel, please let us know before the deadline.
 
Transferring your ticket: If you cannot cancel your ticket due to the passed deadline, it is possible to transfer your ticket to a willing participant. To do so, you must contact your organizer directly and let them know of the transfer. OBS! If you have purchased a ticket with ESNcard discount, you CANNOT transfer your ticket to someone who does not hold an ESNcard. The ESNcard is a membership and, therefore, the transfer can only apply to someone holding that same membership.
 
Late arrivals and no-show: ⏱ At any event, we have a 15-minute waiting policy. If you do not show up within 15 minutes of the start of the event, you are considered to have not shown up and will forfeit your spot. However, if you are aware that you will be late due to various circumstances before or at the latest within the 15 minutes after the beginning of the event, please let us know as soon as possible, to maintain your spot. Should you arrive unreasonably late, with no notice given we maintain the right to deny you entry.
 
Photos and videos: 📷 Photos and videos will be taken during the event and will be posted on ESN Copenhagen social media. By purchasing a ticket, you give consent to your picture being taken with the intent of the subsequent publication. Should you not agree to this condition, please let ESN know before the event. Consent can always be withdrawn, and any publication of you will be taken down. If you wish to do so, please email info@esn-cph.dk and communication@esn-cph.dk.
 
Zero tolerance policy towards discriminatory and violent behaviour:
ESN Copenhagen is committed to inclusivity and non-discrimination. We strive to create a safe space for all participants, regardless of gender, sexuality, ethnicity, nationality, or religion.
We want to ensure that everyone feels welcome and accepted during their stay in Copenhagen, so we can help make their experience memorable and safe. 
Any form of discrimination, aggression, exclusionary behavior or scam attempts—either online or at our events—will not be tolerated, resulting in denied entry, suspended, or permanently banned. If you experience or witness such behavior, please report it to the ESN Copenhagen team.
We will at all times reserve the right to correct you on unwanted behaviour and give you a warning during events or using our online platforms.
The failure to follow these rules will result in expulsion from our community.